GDPR

Dear Customer,

This privacy and privacy notice applies to you and your personal information because you are our customer. Our company acts as an operator in the processing of your personal data.

We want to explain to you how we will use personal information that we obtain from you or from third parties during the duration of our contractual relationship or upon its termination.

In this document, we also want to fulfill our obligation to provide information under Art. 13 Regulations of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (General Data Protection Regulation) 18/2018 Z.z. of 29 November 2017 on the protection of personal data and on the amendment of certain laws

Operator´s ID

SLOVAK PROPERTY GROUP, a.s.
Roveň 215
033 01 Podtureň
Slovensko
IČO: 43842861
DIČ: 2022552290
IČ DPH: SK7020001054

Joint Operators:

MARA HOLIDAY RESORT, s.r.o.
Moyzesova 6
811 05 Bratislava
IČO: 44544871
DIČ: 2022741402
IČ DPH: SK7020001043

REAL ESTATE SLOVAKIA, s.r.o.
Velehradská 33
821 08 Bratislava
Slovensko
IČO: 36426784
DIČ: 2021978200
IČ DPH: SK7020001043

DEMÄNOVÁ VILLAGE, s.r.o.
Roveň 215
033 01 Podtureň
Slovensko
IČO: 46969462

1. Types of personal data
We process the following data:

Personal contact information. For example, your name, surname, permanent address, address for sending documents, email address, contact phone number, birth date.
Work contact information. For example, the business address you represent, a working email address, and a phone number.
Contract data. For example, the content of a contract with our company, including all its additions, the scope of services provided, the type of vehicle, its designation.
Payment information.
Correspondence and communication data. For example. email correspondence, internet data traffic, and IP address.
Access rights. Your access rights to various IT infrastructure applications.
Registration data including an access password.
Safety information.
Records from the camera system.

2. Purposes and objectives of data processing

We will process your data for the following purposes:

 

Provision of contractual services. We have to keep records of our clients according to special regulations. The legal basis is the fulfillment of the statutory duty of the operator.

Loyalty program . Customer registration and newsletters about the latest offers and services associated with our membership in our program. The legal basis is the contract concluded between us and the legitimate interest of the operator.

Direct marketing. We are working on how to improve the development of our services by creating tailored offers. The legal basis is the legitimate interest of the operator.

Taxes and accounting. In order to fulfill the obligations arising from the Tax Act and other financial-related regulations, we are obliged to process certain personal data. The legal basis is the fulfillment of legal obligations.

Safety and security of operation and network. We check the functionality, security, and stability of our network network you are attending. The legal basis is the fulfillment of legal obligations and the legitimate interest of the operator.

At the same time, we have a camera system in place that protects you. The legal basis is the legitimate interest of the operator

Dispute resolution and infringement investigations. We may process personal data for the purpose of resolving disputes, complaints or legal proceedings, or if we suspect the offense that we would like to investigate further. The legal basis is the fulfillment of legal obligations and the legitimate interest of the operator.

Compliance with the law. We may need to process your personal information in order to comply with the law (for example, Matching your name with the names of the so-called designated lists and complying with the Money Laundering Act) or complying with a court order.

Marketing approvals. We may also use other data, but only on the basis of special consents that we request from you in advance. The legal basis is the agreement we have received from you.

Customer Administration. We keep records of all our customers and their services. Based on the analysis of our records, we also make strategic choices for our customers. The legal basis is the contract concluded between us and the legitimate interest of the operator.

 

3. Who has access to your data
An operator may share your data with third parties in the following circumstances:

We may share your personal information with other third parties acting on our behalf, such as your service provider. In such cases, these third parties may use your personal information only for the purposes described above and only in accordance with our instructions. By contract we have committed them to comply with the safety instructions in the law.

Personal data will be accessible to our employees. Only those who need it for the above purposes and only if the employee is bound by the duty of confidentiality have access.

If required by law or court order, we may share your personal information with, for example, our suppliers or clients, tax authorities, social security agencies, law enforcement agencies or other governmental authorities.

4. Location of your personal information
Your personal data will be located exclusively within the European Union and the European Economic Area. We protect your data in our systems to the fullest extent possible.

5. Storing personal data
We keep your personal information for a limited time and will be erased when it is no longer needed for processing. In most cases, this means that we will store your data for the duration of your relationship with us. As far as possible, we will delete the data while you are in touch with us as soon as we no longer need it. In any case, we will delete your personal records at the latest by the expiry of the statutory deadlines after termination of the contractual relationship, unless legislation requires them to be retained.

We may process your personal data for a longer period of time after termination of the relationship in the event of a continuing legal dispute or if you have granted us the permission for the long-term storage of your personal data.

6. Legal basis for processing your data
In most cases, we process your personal information on the basis that the processing is necessary for the purposes of the legitimate interest we are pursuing, on a contractual basis or on the basis of your consent as the person concerned. You can withdraw your consent at any time by making a demonstration on our website. In many cases, we will also need to process your personal data under a statutory duty under a special regulation. In the case of consent processing, you always have the option to download your consent.

7. Rights of the persons concerned
It is important that you understand that it is your personal data that we process and that we want you to be aware of it. Although we do not need your permission to process your personal data, because we are required by the law or the laws related to our contract, you have many rights to process your personal data. The text above will answer most of your questions.

Your rights
Right of access
You may request information about how we process your personal information, including information about:

Why we process your personal information
What kind of personal data we process
With whom we share your personal information
How long do we keep your personal information or what are the criteria for determining this time limit
What are your rights
Where do you get your personal information (if we did not get it from you)
If processing involves automated decision making (so-called profiling)
If your personal information has been transferred to a non-EEA country, we will protect your privacy.
All the above information is available in this document.

You can also ask for a copy of the personal data we process about you. However, extra copies will be charged.

Right to repair
It is important that we have the right information and ask you to notify us if any of your personal data is incorrect, if you changed your name or if you moved.

Right to delete
If we process your personal information in an unlawful manner, for example, if we process your personal data longer than necessary or unwarranted, you may ask us to delete this data.

Right of limitation
From the moment you asked for your personal data to be corrected, or if you opposed the processing and until we can investigate or confirm the problem

the accuracy of your personal data (or change it according to your instructions), you are entitled to limited processing. This means that we (except for the retention of personal data) may process your personal data only in accordance with your consent, if necessary in connection with legal claims, to protect someone else's rights, or if there is a significant public interest in the processing. You may also request that we restrict the processing of your personal data if the processing is unlawful, but you do not want us to delete your personal information.

Right to object
If you believe that we have no right to process your personal data, you may object to our processing. In such cases, we may continue processing only if we can demonstrate convincing legitimate reasons that outweigh your interests, rights and freedoms. However, we may always process your personal information if it is necessary for the determination, enforcement or defense of legal claims.

Right to data transmission
You may request that your personal information you have provided to us for consent or contract fulfillment is provided in a structured, commonly used and machine-readable format. You also have the right to request the transfer of this information to another data manager.

Download consent
You have the right to download your consent and we will subsequently stop your processing activities for this legal reason.

We will also inform you of the other parties to whom we have been able to provide your personal information about your request / requests.

In case of doubt, you have the right to file a motion to initiate proceedings under § 100 of the Personal Data Protection Act at the relevant supervisory authority, for example through www.dataprotection.gov.sk.

How can I complain about the use of my data or how do I apply my rights?
If you would like to file a complaint about how we process your personal information, even with respect to the above rights, you can contact us at info@demanovarezort.sk and your suggestions and requests will be reviewed.

If you are unhappy with our response or believe that we process your data unfairly or unlawfully, you may complain to the relevant supervisory authority, such as the Office for the Protection of Personal Data (OÚÚÚ). For more information about the Office and its complaints procedure, please visit: www.dataprotection.gov.sk.

8. Contact details
If you have any further questions regarding the processing of your personal data, you can contact us via our mailing address on our web site www.demanovarezort.sk or by mail to info@demanovarezort.sk